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    "In the summer, my three-family rental property was almost completely destroyed as a result of an electrical fire. Having never experienced such a tragedy, I was unsure as to what steps I should take and who to rely on to assist me with my loss. In looking back I am thankful I put my trust in USA Water & Fire. From their dedicated office staff to their hardworking restoration crew, USA Water & Fire restored my property in the most prompt and professional manner possible."
-Bob Francis - Meriden, CT
    "I am writing this letter to let you know how pleased I have been with the services of your company and especially with the manner in which you and your staff conducted affairs concerning myself and my Insurance carrier. Please feel free, at any time, to use my name and any information concerning my claim as reference to any future clients."
    - Kevin Rarey – Rare Reminder, Inc. 
                      Rocky Hill, CT
    "I am writing this letter to let you how pleased I am with the services provided by your firm. As I look back now, I realize that hiring you was an extremely intelligent business decision. Having been in business since 1960, I have become very cautious about making recommendations, but after watching you guys perform, I am more than happy to become part of your reference list. I once again thank you and wish you continued success."
    - Dominic Palumbo – North Haven Ceramic Tile & Floor Covering, Inc.
    "When my washing machine malfunctioned and flooded the entire first floor of our home, USA Water & Fire was there to guide us through the entire loss and claim process. Not only did they meet with our adjuster to discuss the scope of the loss, but we were able to return to work while our home was being restored to a condition better than we could have ever expected. Thank you so much for your help!"
​    - David and Amanda Giacondino
                    Wallingford, CT
    "As you know, our sprinkler main ruptured in February on one of the coldest nights of the year. With over 100,000 square feet of flooded office and retail space, I feared I would not be able to find an emergency crew that was both available and capable of tackling such a considerable and untimely restoration project. From debris removal to water extraction to mold remediation, your performance was above and beyond my highest expectations. I would like to take the opportunity to formally thank you for your diligence, professionalism, and most important, for a job well done! Thank you Neil!"
​    - Jim Cooke - Silversmith Park
                Middlefield, CT

    "Thank you for the exceptional service and great attitude! I can't believe how fast your crew arrived to board-up our windows and help protect our property after the fire. I knew from that point on, I was dealing with true professionals. Thank you for helping us restore our pizzeria. Thanks to you we are back in business!"
​    - George Calabrese - Golden Pizza
                East Hartford, CT
    "Looking back on the horror of that night and the place we're at now, I thought it was a truly appropriate time to write and express my thanks to you and all the other wonderful people in your office who helped us through one of the most trying times in our lives. I wasn't all that worried until I found out that dealing with the insurance company was just another part of the nightmare. We were truly fortunate when we chose you because I know we could never have gotten through this torturous experience alone. Here we are back in our home again without as much as a sign of the mess we had when we first met you. Everyone says our home was never more beautiful… Thank you again! You have truly become a valued friend!"
    - Jefferey and Carolyn Ferenc
                 New London, CT
    "Having had two separate losses devastate our 100 unit apartment complex within a month's time, we knew that the restoration process would require complete dedication on both our behalf as well as the company we elected to hire. With almost one million dollars in damages and hundreds of tenants displaced from their homes, USA Water & Fire worked days, nights, and weekends to see us through this complex and unpleasant incident. On behalf of both the owners and tenants of Harford Estates LLC, we would like to thank you for your unwavering efforts and overall devotion in assisting us in the loss recovery process."
    -Evan Metalios – Hartford Estates LLC -     Hartford, CT
    "I certainly hope the necessity of utilizing your services never occurs again, but in the event it it does, I would not hesitate to call you. I would also recommend you and the services your company can provide to any other company who has experienced a loss and incurred damages."
    -Frank Gambardella – Home Operated Medical Enterprises - New Haven, CT
  • Anna & Luigi Bencivenga
  • Barry and Laura Chuba
  • Brian and Sarah Mik
  • David and Amanda Giacondino
  • Harvey and Mary Davis
  • Jason and Victoria Geddes
  • Jefferey and Carolyn Ferenc
  • Justin and Megan Leavitt
  • Michael and Amy Jagoda
  • Peter and Marie Rickler
  • Phillip and Lena Vessicchio
  • Vincent and Ronnie Consiglio
  • Rebecca Barsalou-Forbes
  • Jennifer Boucher
  • Manafort Brothers Inc.
  • George Calabrese
  • Kristin Castellano
  • Mark Castiglone
  • Ralph Colavolpe
  • Central Connecticut State Univ.
  • Connecticut Container
  • Jim Cooke
  • Kathleen DeGray
  • Libya's Deli & Variety
  • D.F.P. Enterprises
  • Shallowbrook Equestrian Center
  • Allen Esposito
  • Rich Ferarra
  • Claudio Fernicola
  • Bob Francis
  • Frank Gambardella 
  • Martin Goldberg
  • Mary Grey-Fox
  • James Groom
  • Vasilis Halidis
  • Mary Hamilton
  • North Haven Funeral Home
  • Joseph Higgins
  • Branford Hobbies
  • Branford Honda
  • St. Johns Commons North Haven
  • Thomas Kolodecik
  • Dave LaGates
  • Tracy LePage
  • Dolly Madison Inn
  • Connecticut Mailing Solutions
  • Israel Mantilla
  • Naugatuck Manufacturing
  • Malissa Mayne
  • Kaitlynn McDermott
  • Evan Metalios
  • Sheik Mohamad
  • Anna Morgan
  • Elliby Munzer
  • Quantum of Berlin
  • Dominic Palumbo
  • Dividened Partners LLC.
  • Lincoln Plaza Development
  • BGG Property Management
  • Kevin Rarey 
  • Judy Sirchia
  • Megan Terragna
  • Tony Tomassetti
  • Lisa Vitale
    "I do not have enough kind words for Neil and Kristin Hinman Ranciato...and his son and their crew. We prayed for help on Saturday night....where to turn...who navigates you thru our situation. These people were a God send. They were in the spot for is first thing this morning fighting for our rights and helping us get our life back together. These people are LIONS! We needed animals on our side and these people were it! Finally a service that does EXACTLY what it says it does! Thank you Ruth Rau Hinman for having me call them. I know we still have a road ahead but with these people on our team...I know we will win the fight!"
  - Dave LeGates - Meriden, CT

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